Terms and Conditions for 3D Printing Services
1. Introduction By using our 3D printing services, you agree to abide by these Terms and Conditions. Please read them carefully before placing an order.
2. Services Provided We provide 3D printing services for the creation of models, prototypes, and finished products based on your specifications. Our services include, but are not limited to, 3D model design, printing, and post-processing.
3. Orders and Payment
- All orders must be submitted through our website or other designated channels.
- The final price will be determined based on the complexity, material, and time required for the 3D printing process.
- Payments must be made in full before the commencement of printing, unless otherwise agreed upon.
- We accept [list payment methods].
4. Customer Responsibilities
- The customer is responsible for providing accurate and complete files and design specifications.
- All models should be in the correct format (e.g., STL, OBJ) and meet the minimum requirements for 3D printing.
- The customer is responsible for ensuring that the model or design does not violate any intellectual property rights or laws.
5. Intellectual Property
- The customer retains ownership of their original designs and files.
- We will not use your design for any other purpose without your explicit permission.
- You agree not to submit any designs that infringe on copyrights, trademarks, or patents.
6. Delivery and Shipping
- Delivery times are estimates and are subject to change based on the complexity of the project and any unforeseen delays.
- The customer will be notified once the printing is complete and shipped.
- Shipping costs are additional and will be added to the final bill.
7. Quality and Defects
- We aim to deliver high-quality prints; however, minor imperfections may occur due to the nature of the 3D printing process.
- If you believe your order has a defect or was not printed to your specifications, please contact us within [X] days of receipt. We may offer a reprint, refund, or discount at our discretion.
8. Cancellations and Refunds
- Cancellations can be made before the printing process begins. Once the printing process has started, cancellations are not accepted.
- Refunds may be issued in the case of defective or damaged items, as per our Quality and Defects policy.
9. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Our liability is limited to the total amount paid by the customer for the services rendered.
10. Privacy and Data Protection
- We respect your privacy and will handle your personal information in accordance with applicable privacy laws.
- Your information will only be used for the purposes of completing your order, processing payments, and providing customer support.
11. Force Majeure We are not liable for any delays or failures in fulfilling our obligations due to circumstances beyond our control, including, but not limited to, natural disasters, supply chain disruptions, or government restrictions.
12. Amendments We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website or notification to you.
13. Governing Law These Terms and Conditions are governed by the laws of [jurisdiction], and any disputes will be resolved in the courts of [jurisdiction].
14. Contact Information If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
3dprintory
info@3dprintory.tech
www.3dprintory.tech